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Bonsai Boy Customers

Dear Staff at Bonsai Boys of New York:
I am writing to tell you how pleased I am with the Chinese Serissa I recently purchased from your store. It arrived just yesterday in excellent health. I set it next to the other trees in my collection, and it is a superb looking tree.

Also, I want to also thank you for the excellent customer service I received when I purchased the tree. The gentleman I spoke to on the phone (the owner?) was very knowledgeable concerning how to care for the tree and even gave me some good advice concerning the care of another tree I own. Keep up the good work, and you will always have my business!! -- Dr. Case

I just wanted to let you know how pleased my wife Ann is is with her gift of two trees from Bonsai Boy. She loves her trees, and she says they arrived perfectly and are wonderful.

Your overall service was really excellent. As you recall, I called Tuesday morning this week, and inquired about next day delivery into Manhattan. We determined that next day by UPS would be price prohibitive. Therefore we selected second day UPS delivery. Well, the trees arrived Wednesday (the next day) in Manhattan much to my surprise! Don't know whether to thank you or UPS, but this worked out wonderfully.

I am very pleased with Bonsai Boy right now. So if you have any customers who mught be the least skeptical...just forward on my e mail. Thanks again for making our 9th Anniversary a complete success.Bonsai Boy is a breath of fresh air....compared to plain old flowers. -- R. Hertz, Dallas Texas

Just got set up on the Internet and have browsed your Web site. I would also like to thank you for the great service. I just love the maple forest and the little cherry tree. As you suggested, the maple forest is in the corner in the garage, as the winter here in North Dakota will be too cold for outdoors...I look forward to doing more business in the future. -- P. Tierney, Bismark N.D.

Gene,

I received my order today. Thankyou for taking the time to send it Monday so it would be received wednesday. As listed on your website I was indeed impressed with the specimen you sent. I have given my wife a not so subtle hint that a nice Chinese elm or serissa would make a nice birthday gift  (coming in Jan.) You may get a phone call from her. The small plant you sent is nice as well. Is it safe to assume that it is also a juniper? If not please e-mail back with the species and common name. Thanx again for the beautiful juniper, I will continue to grow my collection and keep you in business for a while. Friends at work all asked for your web address so you should get some good word of mouth business from Cleveland.

I  just received my Chinese Elm Wednesday Feb, 4. it is really beautiful.  A lot of leaves and a really neat trunk and root system showing.  I keep it indoors near a window and it is nice to enjoy a tree indoors since my junipers are in the garage.  I have a question.  Is it ok to trim some leaves or do some minor trimming to give it a shape and form I like, or is there a certain time you should trim them?  Thanks again for for the great tree and I will surely order again.

Tom

The Sago Palm was a big hit. It looks great and came without any damage. Thank you for helping me make someone's Valentines Day very special.

MH

My brother and his son received their trees and they are thrilled!!!!!!!! Thank you very much for this fine, quality product. I will tell all my friends and associates about your fine site.

Susan Smoter
A very happy customer

Dear Bonsai Boy,

The Chinese elm that you shipped last Wednesday  arrived yesterday in perfect condition. We especially liked your packing. The tree appears very healthy - my husband thinks it's the perfect Birthday gift.

Thanks,

Linda and Dan Mudry

Hi Gene,

Thanks for returning my call and spending some time with me on the phone. I will definitely take your advice and visit the library this weekend. You will hear from me soon. Again thank you.

Regards,

Rick Marchese

Thanks very much for rushing out my order in time to make my fiancee's birthday. The snow rose serissa arrived beautifully and is already well-loved.
Sincerely,

Sarah Willers

Bonsai Boy,

I recently ordered a Juniper. It was absolutely beautiful, I got it for my mother for Mothers Day- was so excited I gave it to her early!!!
Looking forward to ordering from your company again!!!

thank you,

Jason Tvrdik

Words cannot describe how beautiful my Hawaiian Umbrella tree is! I was really worried spending that kind of money over the internet but let me tell you how impressed I am!  I can't stop looking at it! It is truly amazing! And you package them so well, it took me a good forty-five minutes to unwrap the thing. Since I am a beginner, is there any chat or bulletin boards that you know of that I can join? I really would be heart broken if I killed this beautiful tree.

Thanks again,
Annette ;)

Hi, I can't believe your offer about sending you an email about adding your site to favorite places and getting a free tree with a future order. I think that is great! I talked to Gene and ordered a tree for a present for mothers day and felt real good about buying stuff there. I am going to buy a couple trees and some accessories in the next week and was perusing your site to make my decisions. Seeing your offer just made it easy for me and insured a purchase. If I call you on the phone to get your input about my decisions and some advice is that ok and will you still offer the free tree? You have a great site and I will talk and order from you soon.

Bill Mallow

Thanks for a great job with shipping my trees. i was a little worried about having a live tree shipped to me here in fairbanks alaska in the middle of winter, but they arrived safe and sound.

Burton Zielinski

I have you bookmarked ... Also I got my order that I ordered the other day it is beautiful. The free tree was just as preety as the one I ordered. Thank you .. I am ordering another ..

Letta L.

To the folks at Bonsai Boy of New York.

I placed an order this morning for a tree to be shipped to Brooklyn next Friday. And I wanted to write and thank you people for the fine service that you have given me. You web site is very well put together. I was able to figure out what I wanted and what it would look like (plus the price) from your pages. I phoned it in and the gentleman who helped me was very kind, helpful and courteous to me. I have book marked your site for future reference, and will not hesitate to recommend you to others.

Thank you for the pleasure of shopping with you.

Arnold G. Donta

Just got a phone call from my Mother telling me that she had received the Bonsai trees from you, she was really delighted to have them, i was so happy to hear this, especially now at christmas time. I must say a big,big thank you to you at Bonsai trees for the time and effort you put in, i really do appreciate this.

Once again thank you very much and have a merry christmas and a prosperous New Year.

Yours Sincerely,
Kevin Preston

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